Both parties have agreed to this Settlement and the terms of the Settlement are summarized in the. The new compressor was supposed to be the new updated version. LG bottom-freezer refrigerators models, such as the LFC20740 and LFC22740 come with a one-year limited parts and labor warranty that covers most refrigerator and freezer parts. I have an LG Model LFXS29626S. The LG Warranty Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. What If My LG Refrigerator Experiences No-Cooling Events In The Future? Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. I just assumed I could get it repaired," Knight said. In addition, the following measures will be implemented and shall exist for a period of at least three (3) years and will be effective during the extended warranty period for any Settlement Class Member: creating and maintaining a dedicated customer care team to address No-Cooling Events experienced by Settlement Class Members on a timely and expedited basis, with live operator support during regular business hours, sufficient to handle call volume without unreasonable delay. If you submit a valid and timely claim, you may recover up to $450 based upon your attestation under oath. Get no payment. This refrigerator is 2 years and 11 months old. It's under warranty. 2) The Sears tech wants to sell me a 3 year warranty. LG & Samsung. The compressor went out after 3 years. After Googling LG Refrigerator problems, we discovered that LG has had problems with their compressors for years. We purchased this refrigerator on June 6, 2018 from Home Depot. No Additional Proof: You can submit a Claim Form with only a statement under oath without additional proof and you will be eligible for the following cash payments: With Additional Proof: If you submit a Claim Form with additional proof, meaning receipts, invoices, photographs, payment card records, inspection records, insurance records, or other reasonable documentary proof, you will be eligible for a larger cash payment, including the following: To receive the maximum recovery available to you under the Settlement, you must support your claim with receipts, invoices, photographs, payment card records, inspection records, insurance records, or any other available proof. Each LG product has a different set of warranty conditions, so please refer to information below. LG, Samsung, Whirlpool, Onida are some of the popular brands while considering the refrigerator segment. LG Refrigerator Cooling (Sealed) System warranty now covers 5 years, parts & labor, from the date of purchase on its components (Compressor*, Condenser, … We understand that LG was well aware of these issues and consequently extended the compressor warranty to 10 years. (How convenient, right after the one year warranty expired) I called LG and they sent an authorized repair company to my house within two weeks. The company, National Platinum Service, replaced the compressor and filter. SUMMARY OF SETTLEMENT BENEFITS Got GE fridge in garage that’s 29 years old. Each LG product has a different set of warranty conditions, so please refer to information below. LG Electronics guarantees free repair service to its products within the warranty period through its Authorized Service Centers. Has LG fixed this problem or will you replace a faulty compressor with another faulty compressor? It looks like you're new here. $50 for one or more unsuccessful repairs; $100 for out-of-pocket labor costs for repairs; $50 for repairs that were delayed by at least 10 days; and, Up to $250 for property loss (such as food/beverage spoilage or other damages). The technician from Advanced Appliance stated that he felt we had a defective refrigerator and he would need his supervisor to come out and review the work that had been done up to this point. LG is the most recommended brand for refrigerators for its quality and customer service. The company, National Platinum service, replaced the compressor and filter brand for for. After only 4 months Sherry Knight 's nine-month-old fridge stopped working, she says was too. We had this exact problem with a refrigerator and called Costas Stavrou, our appliance consultant and... A statement under oath ( in which case you were not aware, LG has a different set warranty... 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